Throughout This Page
You can jump to the specified sections by clicking on these titles.
Overview
The purpose of the Help & Documentation page is to provide a centralized resource hub for effectively utilizing the Shipping system. This comprehensive document aims to acquaint you with various sections within the page, including:
- Documentation Section: Found under the title "Documentation," this section encompasses the Setup API Documentation. It serves as a detailed guide to assist you in setting up the API.
- Video Tutorials: A dedicated page containing video tutorials is also available. These tutorials offer visual guidance to enhance your understanding of the Shipping API system.
- Playground Section: This area enables you to simulate label requests, allowing you to familiarize yourself with the process.
- Support: Concluding the document, we outline the process for submitting a support ticket. This avenue is at your disposal if you have any further queries or require assistance.
The Help & Documentation page facilitates a smoother experience while utilizing the Shipping system by consolidating these resources.
Help & Documentation
To access the "Help & Documentation" page, click it in the left-hand menu.
As depicted in the image below, the page is divided into three sections that enhance your understanding and utilization of the Shipping system.
Documentation
Our documentation is designed to lead you through every step of our API processes, elucidating the necessary data that needs to be transmitted to initiate requests via our API.
You can access the dedicated API documentation page by clicking here for a more comprehensive understanding. This page provides further insights into the intricacies of our API.
Tutorials
The purpose of these video tutorials is to assist you in getting fully prepared to utilize the Shipping feature via the user interface. We are actively working on expanding our collection of videos to provide you with even more valuable resources.
Playground
The Playground feature allows you to simulate label requests, offering the flexibility to adjust both the data sent and received. This interactive environment gives insights into the underlying processes governing label creation logic.
Simply put, the Playground empowers you to initiate requests directly from our application. It aids in comprehending the intricate mechanics involved when transmitting a request from your application to the Shipping API.
It's important to note that the functionality of the Playground extends beyond just simulating label requests. Should you utilize authentic API credentials within the Playground, be aware that the courier will charge your account, as it effectively submits a request.
To better understand how to use the Playground feature, kindly click on the following link to access our dedicated playground documentation page: Playground Documentation. This resource will provide detailed instructions on effectively utilizing this interactive tool.
Contact Support
We encourage you to contact our team for assistance if you still need to locate the answers you've been seeking within our available help materials. Initiating this process involves clicking on the "Get in Touch" button.
Upon clicking, you will be directed to a dedicated page where you can provide specific details and elucidate the nature of the question or issue you're encountering. Once you've comprehensively outlined your concern, you can submit your ticket. Rest assured, our support team will promptly engage with you to address your query.
