General Settings
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In order to get to the general settings, please click on the settings icon from the left bottom corner, then head to the General Settings menu through the top left corner.
Defaults
Defaults
- Default Logo: The logo to be used in areas where the logo icon is displayed. New ones can be uploaded through Settings -> Logo Templates.
- Default Parcel Customs Description: A description of what is present in the parcel, the value set in
"Courier Services Config" is used as the default parcel description if it's empty. - Default Item Tariff (HS Code): Default item tariff (HS Code) is used for international orders if the item HS Code is empty.
- Default Item Weight: Default item weight in KG is used if item weight is empty.
- Default Item Origin Country: Default item origin country (Eg: GB) is used for international orders if the item origin country is empty.
- Default Package Value: Default parcel value is used for domestic orders only if the order total is zero.
- Default Currency: The default currency of the items to be sold.
- Default Package Weight: Default package weight in KG is used for domestic orders only, leave it blank to use item weight or default item weight if item weight is zero.
- Default Package Length: The default package length is to be used if it's empty in the inventory settings.
- Default Package Width: The default package width is to be used if it's empty in the inventory settings.
- Default Package Height: The default package height is to be used if it's empty in the inventory settings.
- Default Email Address: If an order does not have an email address on creation/import, this value will be used instead.
- Default Phone Number: If an order does not have a phone number on creation/import, this value will be used instead.
- Default Split Order Status: Once an order is split into two different orders, this option will set its default status.
- Default Order CSV Import Status: This option will set the default status of the imported orders through a CSV file.
- Default Order Sort Option: The way how orders are sorted can be changed through the dropdown menu.
- Default Reference Prefix (DC): Once an order is created, this prefix is assigned at the beginning of each customer reference number.
- Default Time Format: It uses the strftime standard method for defining the presentation of the date and time. Please visit this page in order to see more about the formatting.
- Default Items Per Page: The number of items to show per page. The recommended amount is 100 as anything higher might slow down your computer depending on the hardware you are using.
- Default Print Batch Size: Sets how many orders will be printed at a time.
- Default Allowed Order Merging Status: Orders from the same customer/address can be merged as long as both of the orders have the same status. This option sets in which status they can be merged.
Printing
Order Printing
- Order Print Type: Print order paperwork as an Invoice, Packing Sheet, or Picking Sheet (with item pick locations).
- Order Print Qty: The number of times the packing invoice/packing/picking sheet is printed.
- Despatch Orders On Create Batch Labels: It changes the status of all orders to despatched if the batch labels are created for more than one order.
- New Status Of Orders With Printed Labels: Determines the status of new orders when labels are printed for them. You can change it into 14 different statutes.
- New Status Of Not Allocated Orders With Printed Labels: It determines the status of non-allocated orders with printed labels. You can change it into 14 different statutes.
- Auto-Print Despatch Notes When Order Despatched: Once the order is despatched, auto-prints the despatch notes. You can either set it to "Yes" or "No."
Purchase Order Printing
- Purchase Order Template: It sets the default Purchase Order Template. You can add or edit purchase order templates on the Print Templates page located on the Settings page.
Pick Printing
- Picklist Template: It sets the default Picklist Template; templates can be added or edited through the Print Templates page on the Settings page.
- Collection Sheet Groups By: It determines how the Collection Sheet should be grouped. You can either set it to SKU or SKU and Name together.
- Collection Sheet Template: It sets the default Collection Sheet Template. You can add or edit the templates through the Print Templates page on the Settings page.
Inventory Printing
- Inventory Barcode Template: It sets the default Inventory Barcode Template. You can add or edit the templates through the Print Templates page on the Settings page.
Thermal Label Printing
- Print Thermal Packing Sheet With Label: Turn on to enable packing sheet printing with courier labels as default. You can still turn this off at the point of printing.
- QZ Tray Active: It turns on the silent printing functionality. The user does not need to select a printer and confirm the print job for each label to print when a shipping label is created. The label will print automatically through this utility as soon as it is ready. For installation guides, click here.
- Printer Name (4x4): You can set the default printer to be used for 4x4 size prints through the drop-down list.
- Printer Name (6x4): You can set the default printer to be used for 6x4 size prints through the drop-down list.
- Printer Name (8x4): You can set the default printer to be used for 8x4 size prints through the drop-down list.
- Printer Name (10x4): You can set the default printer to be used for 10x4 size prints through the drop-down list.
- Printer Name (A4): You can set the default printer to be used for A4 size prints through the drop-down list.
- Printer Name (Other): You can set the default printer to be used for any other print size through the drop-down list.
Courier API Label Printing
- Error Label Printing: If this setting is turned on, it will enable you to print labels for the errors you may receive during shipment with Packing and Batch Terminals. It can either be set to "Yes" or "No".
Picking
Picking Settings
- Enable Picks: You can enable and disable picks through this option.
- Multipick Default Option: It determines how the picker should pick up the multi-pick orders. The three options are; "Order by Order", "Bulk and Sort", and "Tote".
- Single Item Multi Action: It determines if the item should be stacked up with other orders or picked up individually when a single item has to be picked up. The two options are; "Split to Multi Picks" and "Included in Single Picks".
- Enable Sort Plant: It enables or disables the Sort Plant through this option.
- Partial Pick Status: For example, if ten items out of 30 items are to be picked, what should be the status of those items/orders? This option sets their status to the selected option automatically. There are 14 different statuses available to be selected.
Packing
Packing
- Enable Automatic Shipment From Packing Terminal: If you click on order through the packing terminal, it will automatically be despatched without needing to do so manually.
- Allow Picker & Packer Shipment Override: It allows the shipment method to be overridden before despatching the orders.
- Verify Products: The system will ask you to scan each item's barcode before despatching them.
Commercial Invoice
Commercial Invoice Settings
- Commercial Invoice Template: It sets the default Commercial Invoice Template. You can add or edit purchase order templates on the Print Templates page located on the Settings page.
- Sender Address: It sets the sender's address that's written on the invoice.
API Access
API Access Settings
- API Access Active: Turn on/off the access to the API connection.
- Secret Key: This API key is used for connection with the platform.
Proximity Login
Proximity Login
- Proximity Login: If the barcode/RFID/IP Whitelist login is active, you must turn this on.
- Proximity Login Whitelist: Only allows the given IP addresses to access and login into this panel.
App Settings
App Settings
Force Scanning: If turned on, it forces the Despatch Cloud app users to scan the item barcodes before sending them out of the warehouses.
Stock Control
Stock Control
- Global Allocation: This setting determines whether order inventory allocations will be done automatically or not. You should only turn this setting off if you will be using warehouses in multiple locations and you will manage the allocations.
- Stock Warning Email: If set to enabled, you will be receiving notification emails to the address you enter below whenever the stock allocations are low.
- Admin Email: Any system-relevant emails will be sent to this email address by default.
- Stock Control: If set to “enabled,” this setting needs to be fully allocated throughout the system; if set to “disabled,” it will ignore all fully allocated checks and assume that all orders are fully allocated.