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Shopware Setup Guide

To set up an Shopware sales channel on Despatch Cloud, you will need to follow these steps:

Obtaining the API keys from Shopware

In the Shopware settings, you can create custom API access for your applications. To do so, navigate "Settings > System > Integrations" and click "Create integration." In the next window, you can name your integration and set its permissions, either as an administrator or as another role such as "read" and "write" if you have already defined those roles. Please toggle on the "Administrator" option, as it will provide us with access permissions.


After successfully saving your integration, you will receive both an access ID and security key, which will be used during the sales channel installation process. To ensure that you have easy access to these API keys, it is important to make note of them, as the security key will only be displayed once and cannot be retrieved later. To ensure the security of your keys, it is recommended to store them in a secure and easily accessible location.

Installing the Shopware Sales Channel

1. Click the "Settings" button in the bottom left corner of the screen after logging into Despatch Cloud.


2. In the Settings menu, navigate to the "Sales Channels" section and select the integration you want to install.


3. From the list of available sales channel integrations, select the Shopware option.


4. In the form that appears, you will need to fill out several fields:


Name: In the provided field, you can enter any name you desire. However, it is recommended to choose a name that has meaning to you, such as "Shopware", as it will serve as an apparent reference for the source of the order in the future.

Service URL: This is where you should enter the URL of your store, as it will appear in the navigation bar. Such as "".

As for the "Username" and "API Key" sections, please enter the information obtained from the Shopware platform, as previously shown. It is essential to ensure that these fields are filled in correctly to access your account.