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Adjusting S19 Templates for Proper Print Fitting
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Overview

This document will aid you if you're having problems with S19 templates not fitting your prints. You will learn how to adjust the S19 template to fit your printer.

Locating and Downloading the Existing S19 Template

To locate and download the existing S19 template, follow these steps:

  1. Log into Your Orders Account

    • Click the "Settings" button in the top right corner of the page.
  2. Access Printing Templates

    • From the settings menu, click the "Printing Templates" button.
  3. Download the Template

    • Locate the s19.settings.tpl file and click on it to save it to your computer.

Editing the Template File

Open the file you just downloaded in your preferred text editor. The file content should look like this:

Once you've made adjustments, make sure to save the file before uploading it back to Orders.

image-1719391691428.png

Understand Margin Settings

The only fields you should be editing are explained below:

  • margin_top: Controls the vertical offset of the label. Positive values move the label down, while negative values move it up.
  • margin_left: Controls the horizontal offset of the label. Positive values move the label to the right, while negative values move it to the left.
Adjust Margins Incrementally

You should start with small adjustments to see the effect on your printed label. For example:

  • To move the label up by 5 units, set margin_top to -5:
    • "margin_top": -5
  • To move the label left by 5 units, set margin_left to -5:
    • "margin_left": -5

After making adjustments, please save the template file, upload it to your account, and then proceed to print a test label. Assess the changes to determine if the label fits appropriately. If the fit is not satisfactory, kindly repeat the process until the desired result is achieved.

Fine-Tune Adjustments

If the label is still not fitting correctly, continue adjusting the margin_top and margin_left values in small increments until the desired fit is achieved. Here are some example adjustments:

  • If the label needs to move further up and to the left, set the values as below:
    • "margin_top": 10
    • "margin_left": -10
  • If  the label needs to move down and to the right, set the values as below:
    • "margin_top": 5,
    • "margin_left": 5

Uploading the Edited S19 Template File

Navigate to the "Print Templates" page as instructed above, then click the "+ Upload File" button.

From the window that opens, click the "Choose File" button, select the edited template file you downloaded, and click "+ Upload File" again. This action will overwrite the existing file on the system with your new configuration.

Please do not change the filename, as it needs to overwrite the existing file in the system.

Seek Further Assistance

If you are unable to achieve the desired fit after multiple adjustments, please contact the support team for detailed guidance.